Shipping & FAQs

We understand that getting your purchases to you as quickly as possible and handled with love is important.

In our vast Country shipping from place to place can be challenging, so we use road freight couriers across a broad selection of shipping carriers to find you the best deal.

Calculating your products weight and volume from puffed products, to grains isn't always an exact science. So as part of our commitment to provide you great products at great prices, if your shipping costs significantly less than the amount you've paid, we will refund the difference back to your method of payment.
So you can always feel confident shopping, knowing that you're looking after your budget, while looking after your body!

Of course you're always welcome to contact us, and arrange your own shipping methods.

Unfortunately due to the nature of our products, we do not ship overseas at this time or out of main-land Australia.

 

Disclaimer: The rates provided are applicable for commercial areas only, and additional charges may be incurred for residential areas.

PO Boxes

Unfortunately many of our bulk items above 5kg, are outside the range limits for Australia Post and may not be possible to ship above 5kg. However we can now ship to parcel lockers for orders under 5kg*. 
Please provide an alternative address in the note section for us to check if it is accessible for the courier.


* Please note, this offer is not available in conjunction with the 'local freight offer'. Which utilizes the Fastway Network. 


Shipping Offers 

Gold Coast

  • If you're local to us on the Gold Coast, happy days! your shipping is FREE for GC Central & South on $250 spend and above.

    For GC North of Southport, shipping is just $10 per 25kg as per our locals offer. 

Brisbane, Sunshine Coast, Byron or Northern Rivers

  • Hooray!..We have some great locals offers for you
    -$15 flat fate for up to 25kg, and every 25kg thereafter.
    -Over 100kg this drops to just $5 for every additional 25kg 
    -Brisbane orders over $1100 are eligible for FREE shipping
    -Gold Coast orders over $400 are eligible for FREE shipping
    * This offer should be automatically activated by your postcode. Unfortunately this offer may exclude some more regional areas that fall outside standard shipping zones. 

    Collection 
    • If you would like to collect your goods from our depot, this can be arranged once your order is processed. 
      Simply choose 'Pick Up' at Checkout


    Orders over $2000 qualify for FREE Shipping in
    - SE QLD, Sydney and Canberra*
    Orders over $2700 qualify for FREE Shipping in
    - Melbourne Metro*
    *Unfortunately this offer excludes regional areas. No other offers apply, and this offer is not valid for final clearance or heavily discounted stock. 
    Contact us if you'd like to know whether your order qualifies, or to see what we can offer in your area.


    FAQ's

    Can I return unused items?
    Due to Australian food safety regulations and internal quality assurance, we unfortunately cannot return food items. This enables us to adhere to strict HACCP standards, and our zero cross contamination policy for the safety of our consumers. 
    If items are damaged in transit, please contact us to discuss options.